What is your turn around time?
As my items are lovingly handmade I currently have a 3-4 week turn around on all custom orders. Sometimes they will be completed before this time. If you need you item for a specific date please message me before placing your order. Any items marked ready to post will be posted out within 3-5 business days. Please note that even if express shipping is selected you will still be required to wait the turn around time.
Once my item has been shipped how long will it be until I receive it?
All my items are sent with Australia Post and include tracking. I unfortunately have no control over shipping times. In peak seasons eg. Christmas your item will take longer to arrive. You will be provided with a tracking number when your item is sent.
Returns and Refunds?
We do not accept returns or refunds for change of mind or selection of wrong size. Please use sizing charts to measure your little love prior to ordering, Of course if an item is faulty we will happily refund. Preorder items cannot be refunded if you decide you cannot wait for fabric to arrive. I will happily offer you a store credit though.
I placed and order, can I add to it?
Yes. Please select combine at checkout to add to a previous unshipped order. Please note that if you have some custom made items your items will not be sent until all items are completed.
Do you offer local pickup?
I am located in Greenbank, QLD and am happy for local pickup. Please select local pick up at checkout. Please message me to arrange suitable time to collect your items.
Do you do custom orders?
I love doing custom orders but will be offering a limited amount per month. I have all my available fabric listed on my website. If you see something you love please send me a message to discuss.
What is the difference between WOVEN and KNIT fabric?
All my woven fabric is 100% cotton it has very little/no stretch. It is perfect for clothing like dresses, rompers, shorts. Nappy wallets, pram caddies etc.
Knit fabric is 95% Cotton and 5% Elastane/Lycra which gives it a beautiful 4 way stretch. It makes amazing swaddles, topknot headbands and soft stretchy clothing like tees, stretchy rompers etc.
Does express shipping mean I don't have to wait the turn around time?
Unfortunately no. Express shipping refers to the shipping of your items only. You will still have to wait the required turn around time. Ready to post items will be express shipped within 24 hrs.